Your privacy is important to us. This agreement explains how SynchAI ("we," "us," or "our") collects, uses, and protects your information when you use our dating app (the "Service"). By using the Service, you agree to the practices described in this agreement.
1- Information We Collect
We collect information to provide and improve our Service. This includes:
Personal Information: Your email address, phone number, and other information you provide during registration.
Profile Information: Details you share on your profile, such as photos, bio, interests, and preferences.
Conversations and Messages: Your chat history with other users and our AI coach (see Section 2 for details).
Usage and Device Information:
- How you use the Service: Your interactions, preferences, and settings.
- Device information: Your IP address, device type, operating system, browser type, and unique device identifiers.
- Location information (with your permission): We may collect your precise location to help you find matches nearby.
2- How We Use Your Information
We use your information to:
- Provide and personalize the Service: Match you with potential partners, enable communication, and tailor the AI coach's advice.
- Communicate with you: Send account notifications, updates, and respond to your inquiries.
- Improve our Service: Analyze usage data to identify trends, troubleshoot issues, and develop new features.
- Protect our users: Enforce our terms and policies, prevent fraud, and address security concerns.
AI Coach Interactions: Conversations with the AI coach are analyzed to enhance its capabilities and personalize its responses. We do not use this data for any other purpose.
3- Sharing Your Information
Information sharing details include:
- Other Users: Your profile information and messages are shared with other users you interact with.
- Service Providers: We engage trusted companies to assist us with services like hosting, analytics, and customer support. These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose your information if required by law or to protect the rights, safety, or property of SynchAI, our users, or others.
- Aggregated Data: We may share anonymized, aggregated data for research or promotional purposes. This data cannot be used to identify you.
4- Data Storage and Security
Details on data retention and security:
- Data Retention: We retain your personal information for as long as your account is active or as needed to provide the Service. You can delete your account at any time, and we will remove your data except for information we are required to keep for legal purposes.
- Security Measures: We implement industry-standard security practices to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security assessments.
- Data Breach Notification: In the unlikely event of a data breach, we will promptly notify you and relevant authorities as required by law.
5- Your Rights
Your rights as a user:
- Access and update your information: Review and modify your personal information in your account settings.
- Delete your account: Request the deletion of your account and associated data at any time.
- Opt out of promotional communications: Unsubscribe from marketing emails through the provided link or contact us directly.
- Object to data processing (where applicable): If you have concerns about how we process your data, you may have the right to object under applicable data protection laws.
6- Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
7- Changes to this Privacy Agreement
We may update this agreement from time to time. If we make significant changes, we will notify you through the app or by email.
8- Contact Us
If you have any questions or concerns about our privacy practices, please contact us at: admin@synch.coach